A giant first step toward the One Watts goal is rolling out a standard infrastructure to support the deployment of QAD through Watts’ operations.

As an active member of Logicalis’ Managed Services Advisory Council, Muscat also contributes to Logicalis’ ongoing expansion and refinement of its managed services offerings.

Yamaha Motors started with an assessment of its IT environment and then chose to move most of their applications to the Azure cloud. They relied on the support of Logicalis to migrate and manage cloud environments.

Com cerca de 40 mil colaboradores e mais de 300 lojas espalhadas por todo o Brasil, um dos maiores varejistas de moda do país iniciou a busca por um novo parceiro para fazer a gestão de seus contratos de licenciamento Microsoft.

Uma das maiores seguradoras do país precisava contar com um parceiro experiente e apto a implementar e gerenciar o SOC (Security Operations Center) da organização e não fugir do foco no business.

Com um volume maior de aplicações na nuvem, a empresa precisava monitorar e controlar os custos envolvidos, garantindo melhorias em relação ao modelo on-premises.

Uma das maiores redes de saúde integrada do Brasil tinha a demanda de entender de forma sistêmica como estava o ambiente de seu principal Data Center

WattsWater TechnologiesExport PA

Our client, a global leader in the gold mining industry, maintains a significant presence in South Africa, with operations extending to Papua New Guinea. The company operates nine underground mines, one open-pit mine, and various surface operations within South Africa.

For all the technology involved, Muscat says it has been the Logicalis people who have made the partnership with Watts so rewarding. "Normally when you look at outsourcing, you just become another customer to a large organization, and you never know who you are working with," Muscat says. "It’s different with Logicalis because you really do get to know all the people you are working with. And that’s important. That’s when everyone can actually start acting like a part of your team."

Read how Logicalis Australia assisted Dairy Australia to modernise the datacentre and take the organisation into the future with a secure, scalable and resilient IT environment.

Read the Logicalis Australia managed services solution that rolled out technology allowing employees to work effectively, thereby boosting overall employee satisfaction.

Com dezenas de marcas e mais de 900 unidades, uma das maiores redes de saúde integrada do Brasil está em pleno processo de construção de sua nova sede administrativa.

"I don’t think we would have been able to keep the project moving forward as well as we have without Logicalis," Muscat says. "We needed very quick turnarounds. We needed the project management experience they brought to the table. Logicalis also had the understanding of our existing environment and support structure, so they were able to build an infrastructure to support the project that fit right into our current structure."

In the heart of Chile's mining landscape, a prominent international copper producer recently navigated complex communication and IT infrastructure challenges. Operating discreetly, this case study unveils the strategic objectives, implemented solutions, and resulting business benefits achieved by the client in overcoming these hurdles.

Uma das maiores empresas de alimentos do mundo iniciou recentemente o projeto de digitalização de suas unidades fabris e contou com o apoio da Logicalis.

Logicalis use Azure DevOps to deploy Azure Virtual Desktop that saved money, increased productivity, while delivering built-in agility and scalability for the future.

Para levar adiante seu processo de migração para a nuvem da Microsoft, a empresa precisou dimensionar vários pequenos projetos de adaptação.

Read how the successful partnership between NOC and Logicalis delivered on the deployment of an advanced and all-encompassing wireless infrastructure solution that delivers improved levels of security to keep data safe.

Watts had worked with Logicalis on a variety of server, storage and network projects since 2004 and was aware of Logicalis’ managed services offering, but its longstanding tradition of handling IT itself caused it to keep systems management in-house.

One WattsThe ERP application at the heart of Watts’ business is QAD. Rolling out the newest version of QAD Enterprise Edition presented an opportunity to realize the vision of One Watts: a unified, centrally managed global IT environment that would extend QAD to Watts’ entire community of users and provide a single global messaging platform.

A prominent Chilean mining company partnered with Logicalis to overcome operational challenges, including open-pit communications, new project execution, remote site connectivity, back-office automation, IT operations continuity, and network equipment renewal.

With demands from users increasing and his budget tightening, by 2008 Watts’ director of global IT shared services, Ty Muscat, decided it was time to call Logicalis account executive Jim Hennessey and give managed services from Logicalis another look.

Em pleno processo de migração de parte de suas aplicações para uma nuvem, um dos maiores bancos digitais do país sentiu a necessidade de complementar o processo de monitoramento da latência.

Large council recently worked with Logicalis to deploy the MXDR solution. This has drastically reduced the number of incidents and ensures complete resilience.

A varejista tinha uma grande demanda por compras por aplicativo e, por isso, decidiu acelerar o processo de implementação do projeto de Wi-Fi em suas lojas.

"Being on the advisory committee has helped me understand where managed services is going," Muscat says. "I’ve also been able to provide input on Watts’ direction and where I want Logicalis to go to provide the services we need. Logicalis really wants to provide value, and they continue to develop and improve all the time. It has been a very good experience for both companies. We’re both learning and getting better at what we do."

The PlanetHome Group is a leading property service provider in Germany and Austria. When it comes to being prepared for the future, the company places great value on its IT strategy for digital transformation.

Insurance solutions firm Auto & General has embarked on a cloud transformation journey in Southeast Asia (SEA), tapping on IT services provider Logicalis.

Logicalis has successfully transformed the security infrastructure of a global lifestyle brand for gamers by deploying advanced MXDR capabilities. This initiative significantly enhanced security efficiency, reduced operational costs and improved the customer's security posture and resilience.

Less than you’d think!nnOur RO systems start at just $1195, with interes-free payments available from as little as $21 per week over 12 months.nnAll our RO machines are installed for free, anywhere in Australia. They also come with 10 years of Savings and Support (worth $750).nnIn terms of annual running costs, you can expect to pay around $195 per year on replacement cartridges and $95 per year on a membrane.

Angesichts der Herausforderungen einer veralteten Netzwerkinfrastruktur und eines verringerten Netzwerkteams (von 6 auf 2 Mitarbeiter) wollte der Bezirk sein operatives Servicebereitstellungsmodell modernisieren, um eine 24x7x365-Netzwerkabdeckung und verbesserte Sicherheit zu gewährleisten.

A multinational metals, mining, and logistics corporation collaborated with Logicalis to optimize global operations and streamline its Azure-based digital transformation. The collaboration empowered the client to overcome infrastructure challenges, expedite cloud migration, and transition into a more agile, value-driven organisation

The following year, Watts added significantly to its managed services contract with Logicalis, including the dedication of a Logicalis solutions architect to help it begin the long process of consolidating and optimizing its global IT environment. Logicalis managed services expert Dan Pellegrini worked closely with Watts on the design of a flexible package of services tailored to Watts’ specific objectives.

An international fertilizer company partnered with Logicalis to implement private 4G/5G networks, focusing on outdoor and indoor coverage. Logicalis deployed a phased methodology, ensuring redundancy with a decentralized model and achieving comprehensive coverage. The private 5G networks enhanced reliability, stability, and lower latency, supporting mission-critical applications in mining environments and setting the stage for future deployments across the client's operations in the US.

Logicalis USA has partnered with a multinational corporation to execute a comprehensive Security Benchmark and Enablement Program. The initiative involves evaluating and enhancing the secure data management practices across 55 operating companies, aligning with government and Department of Defence security requirements.

Working with a prominent multinational automotive manufacturer with a vast workforce spread across more than 25 countries, Logicalis was entrusted with the task of optimizing their connectivity, ensuring network resiliency, and enhancing application performance visibility.

For SMAS Torres Vedras, the task at hand was not just about supplying water; it was about fostering public health, enhancing the quality of life, and promoting the benefits of consuming water from the public network.

A companhia precisava solucionar problemas de escalabilidade e preparar a infraestrutura para um potencial aumento de demanda.

Com mais de 1,2 milhões de usuários, a plataforma da Wingoo demandava constantes mudanças e adaptações para atender seus clientes, gerada principalmente por universidades e centros de ensino.

Com mais de 60 milhões de clientes em todo o Brasil, uma das maiores operadoras móveis do país iniciou recentemente o processo de atualização de suas políticas de segurança com o objetivo de atender também seus ambientes em nuvem.

A companhia identificou a necessidade de expandir o modelo ágil em seus projetos e decidiu ir ao mercado em busca de um novo parceiro.

The University of Wolverhampton (UoW) has over 23,000 students, 2,400 staff and four main campuses. They had come to rely on legacy IT systems and were unable to adequately respond to dynamic service requests. Logicalis worked with the University to set up a Hybrid IT platform using Hewlett Packard Enterprise and VMware technologies.

Um dos desafios da empresa era modernizar sua arquitetura, que abrigava roteadores que estavam se aproximando do seu deadline operacional.

A corporate strategy of growth by acquisition enabled a rapid international expansion of Watts’ business, but also left it with a complex patchwork of enterprise resource planning (ERP), messaging and collaboration systems, supported by an assortment of IT teams with varied skill sets.

G.James needed to modernise its ageing switching infrastructure whilst partnering with an organisation that aligns with their ESG goals and objectives.

WattsWater TechnologiesLinkedIn

A principal empresa de diagnóstico clínico na América do Sul, com várias marcas, estava no processo de construção de sua nova sede administrativa. Com a consolidação das empresas do grupo e a mudança de edifício, a empresa precisava desenvolver uma nova estrutura de TI que pudesse suportar seu formato de trabalho colaborativo e aproveitar a mais recente tecnologia disponível.

WattsWater Technologiesfort Myers

Noble Foods sought to transform their network infrastructure to support critical business operations and meet sustainability goals.

An international health and toxicology company pursued a digital transformation to bolster security and operational efficiency. Facing challenges of security framework enhancement and staff turnover, the company sought a reliable IT security partner.

Muscat says the quarterly reviews that are part of its managed services agreement with Logicalis have enriched the relationship and opened opportunities for expanding services. "The periodic reviews are very important for building that close working relationship we have developed over the years. During the reviews, we are able to meet and talk to the people who are actually managing our environment. Meeting face to face like that makes everything we’re doing real for everyone involved.

WattsWater Technologiesheadquarters

Diese Fallstudie beleuchtet die Zusammenarbeit zwischen Logicalis und einem bekannten Energieunternehmen, um Gebäude zu modernisieren, die betriebliche Effizienz zu steigern und die Nachhaltigkeit zu fördern.

Facing challenges with an aging network infrastructure and a reduced network team (from 6 staff to 2), the county sought to modernize its operational service delivery model to ensure 24x7x365 network coverage and improved security.

Atuando no Brasil há mais de um século, uma das maiores indústrias farmacêuticas do mundo tinha pela frente o desafio de otimizar as visitas que seus promotores faziam a médicos.

watts中文

A large food producer known for its prominent role in the food industry faced the challenge of modernizing its IT infrastructure globally. The historically grown infrastructure lacked homogeneity and had become outdated due to multiple suppliers with varying pricing and project standards. The company sought a global managed network service focused on LAN, Wireless LAN, and Security to overcome these challenges and build a solid foundation for future digital service solutions. Logicalis, a global Cisco Gold Partner, provided the ideal solution, offering 24x7x365 full managed service, central helpdesk, monitoring, service & transition management, professional services & consulting, and ongoing support

Watts Water Technologies, Inc. (NYSE:WTS) is a world leader in the manufacture of innovative products to control the efficiency, safety and quality of water within residential, commercial and institutional applications. Headquartered in North Andover, Mass., Watts has annual sales of more than $1.2 billion, 5,900 employees and operates more than 70 facilities across North America, Europe, Asia and Africa.

In its first year as a managed services client, Watts was able to do more for less—logging a 10 percent return on investment (ROI). More importantly, the first year as a managed services client demonstrated the true potential of a partnership with Logicalis, which the two companies have been growing into ever since.

Ein globaler, von einem Energieversorger unterstützter Seehändler wollte seine Geschäftstätigkeit in den nächsten drei Jahren um 50 % ausweiten. Das Fehlen einer vorhersehbaren Kostenbasis und standardisierter Prozesse stellte jedoch eine Herausforderung dar, um dieses Ziel zu erreichen. Logicalis bot einen Managed-Services-Vertrag an, um diese Probleme zu lösen und ermöglichte es dem Kunden, seine Ziele zu erreichen und gleichzeitig neue Möglichkeiten für Logicalis in den Bereichen moderner Arbeitsplatz und Sicherheit zu schaffen.

Em pleno processo de digitalização de suas operações, uma mineradora brasileira iniciou, em 2019, um projeto que tinha o objetivo levar conectividade para todas as suas operações espalhadas pelo país.

Merging two companies meant merging 2 IT platforms, which would deliver strategic value and cost savings. However, there were multiple single contracts for differing Cisco technologies, which covered both traditional and virtualised IT environments. The aim was to reduce complexity, reduce the time required to manage contracts and consolidate Cisco IT spend into one place.

Noble Foods sought to transform their network infrastructure to support critical business operations and meet sustainability goals.

Em seu contínuo processo de evolução do parque de sistemas, na Unidade do Morumbi, observou-se a oportunidade de melhorar a experiência do médico e do paciente através da implementação em nuvem AWS.

Logicalis acts as a trusted advisor for a global client looking to adopt a cloud-first strategy using Microsoft Azure to enable them to double their revenue by 2025.

Leading clinical diagnostics company in South America with multiple brands, was in the process of building its new administrative headquarters. With the consolidation of the group's companies and the change of building, the company needed to develop a new IT structure that could support its collaborative work format and leverage the latest technology.

New DimensionThat decision was the catalyst for a new dimension in the relationship between Watts and Logicalis and increasingly has shifted system management responsibilities to Logicalis and freed the Watts IT team to focus on core competencies that support and advance its business objectives.

A non-profit organsiation in Australia wanted to modernise their data centre and upgrade to a safe and scalable IT environment to ensure sustainability in the future. Logicalis' Production Ready Cloud solution enabled the organisation to move to be fully cloud-based and in doing so reduced their carbon footprint and increased flexibity.

"Our goal is to have one single ERP for all of Watts," Muscat says. "It’s a Herculean task because we have so many different systems today."

A global utility-backed seaborne energy trader aimed to expand its operations by 50% over the next three years. However, the lack of a predictable cost base and standardized processes posed challenges to achieving this goal. Logicalis offered a managed services contract to address these issues, enabling the client to achieve their objectives while creating new opportunities for Logicalis in the modern workplace and security sectors.

Added ValueThrough the years Watts has worked with Logicalis, Muscat says, "Logicalis has consistently distinguished itself by its willingness to work with my team to develop a solution that adds value and fits our needs as a customer. Each project has been a joint effort that we implement together as a team and support as a team—with Logicalis taking on some responsibility and Watts taking on some responsibility. There is tremendous flexibility in the range of services Logicalis can offer."

A varejista precisava ampliar a experiência do usuário interno e externo (consumidor do e-commerce) e elevar o nível da eficiência operacional com a obtenção de maior visibilidade de performance de sua rede.

Group Alkan is a holding company specialised in developing comprehensive logistics solutions that caters to the needs of the fuel sector regarding importation, distribution, and sales.

"Logicalis is really an extension of our IT department," Muscat adds. "It’s not a vendor/customer relationship. It’s a partnership. We’ve been growing closer together over the last couple of years. Right now it’s the best it’s ever been, and our users notice the benefits. Of course the users want more, as users always do. That’s where Logicalis comes in to help us implement that next great idea."

Em pleno processo de expansão, uma das maiores redes atacadistas do Brasil percebeu que havia uma oportunidade de refresh tecnológico em suas soluções de rede e segurança.

Una destacada empresa minera chilena se asoció con Logicalis para superar los desafíos operativos, incluidas las comunicaciones a cielo abierto, la ejecución de nuevos proyectos, la conectividad de sitios remotos, la automatización administrativa, la continuidad de las operaciones de TI y la renovación de equipos de red.

Logicalis also uses the ServiceNow ITSM framework that enables Information Technology Infrastructure Library (ITIL) best practices across the global infrastructure. Watts and Logicalis are also working together to consolidate the 14 messaging environments serving its users into a single unified global messaging platform that will provide email, instant messaging, SharePoint and other services.

The alliance between Logicalis, Cisco, and AirSpan RAN enabled our client to leverage the capabilities of Private Wireless technology, revolutionising their chemical plant monitoring practices. Overcoming wireless disruptions and facilitating constant monitoring, the client's commitment to safety, efficiency, and data accuracy was significantly enhanced. This successful deployment exemplifies the transformative potential of technology-driven solutions within the manufacturing sector, contributing to the continued success of our client.

COVID-19 social distancing measures meant close contact was restricted, driving leaders at a non-profit industrial industry association to adopt a digital collaboration tool.

Over four years, Logicalis has played a pivotal role as a collaborative partner for a research organisation, facilitating the transformation of their collaboration ecosystem with cutting-edge solutions and services. This collaboration stands as the largest contract between the research organisation and an external partner. Going beyond this, Logicalis is poised not only to continue its collaboration efforts but also to establish the groundwork for network and security solutions.

Logicalis implemented the Cisco Application Centric Infrastructure (ACI) solution because, in addition to being the industry's leading SDN (Software Defined Networking), it automates the network and security in a web interface for workloads on physical servers, virtual machines, containers or the public cloud.

This case study highlights the collaboration between Logicalis and a prominent energy company to modernize buildings, enhance operational efficiency, and promote sustainability.

WattsWater Technologieslocations

In Zusammenarbeit mit einem bekannten multinationalen Automobilhersteller mit einer großen Belegschaft in mehr als 25 Ländern wurde Logicalis mit der Aufgabe betraut, die Konnektivität zu optimieren, die Netzwerkstabilität zu gewährleisten und die Transparenz der Anwendungsleistung zu verbessern.

Brazilian retail chain needed to provide their teams with a stable and safe means of communication and collaboration when the Covid-19 pandemic struck. Logicalis migrated thousands of employees over to Microsoft Teams and ensuring productivity continued.

Logicalis enabled the University to offer a modern, secure and user-friendly network that supports students and their devices around the clock.

Logicalis won the tender to modernize the plants of one of the world's largest iron ore producers, a global leader in the mining industry. The client faced challenges related to outdated network architecture, manual processes, and the need for centralizing operations to enhance management efficiency