Hint: If your house has particularly high water pressure, you may want to turn off the water supply to appliances such as dishwashers and washing machines when you go on vacation. This may prevent water damage caused by a ruptured supply hose. You might also want to turn off your house shutoff valve. However, if you do this, you may not have water for your irrigation system.

If you are unable to determine the problem or whose responsibility it is to repair, please call our Customer Service department at (408) 279-7900. Our service representative will be happy to assist you.

You can determine your static water pressure by attaching a water-pressure gauge to an outside hose bib (static pressure is measured while no water is being used on the property).

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Installing a pressure-reducing valve (pressure regulator) can reduce water pressure to a desirable range of 50 to 60 PSI for inside use. To keep the desirable higher pressure for outdoor hose bibs and sprinkler use, install the pressure regulator downstream from them. The regulator is installed and maintained by the customer.

If your house is located in a low-pressure area (in the hills or very near to the tank that serves your home) the only way of increasing pressure is to install a booster system. In the event you experience sudden drops in pressure, we recommend you investigate the following possibilities:

The normal pressure for your property will depend on how close you are to your water supply source (tank, well, or reservoir from which your water comes). If your home is at a higher elevation relative to a tank’s location, you will have lower pressure. The lower your home is located downhill from the tank, the higher the pressure (approximately ½ PSI per foot).

Although the regulator is the homeowner's responsibility to install and maintain, we can assist in determining if your regulator has malfunctioned. Please call our Customer Service department at (408) 279-7900. Our Customer Service Representatives will be happy to assist you.