Each time your washing machine shuts off the water it causes what is known as a water hammer that’s essentially a shock wave that passes down the pipe due to the sudden change in the rate of water flow. This can cause the pipe to move slightly and is often heard during the wash cycle.

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Water filters are an effective way to provide your household with healthy, great-tasting water. However, waiting too long to replace your filter can cause your system to stop working, and it may even become a source of bacteria or mold. Prevent filter contamination by replacing it on time.

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In most cases, the leak will be due to a loose or damaged drain hose, a fault with the drain pump, or worn-out pump hose connections. Less common causes include the seals that go around the drum that may become loose or split. The detergent dispenser can become blocked with residue and excess suds can cause leakage, and a defective water inlet valve can also cause leaking issues.

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Washing machines generally have three hoses: one for hot water, one for cold water and one for draining. The drain hose carries water less frequently than the other two hoses.

Ensure water is flowing from the dedicated faucet. If the water is flowing, close the faucet and check the water pressure in one hour. This will allow enough time for the tank to fill.

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If you’re still experiencing slow water pressure and it has been over six months since changing the filter, we recommend changing your filter.

Reverse osmosis is an incredibly effective method of filtering water, and it works by pushing water through a semi-permeable membrane (a porous block) at a high pressure to remove contaminants. As this pressurized water passes through the membrane, contaminants are left behind and only clean water passes through.

To eliminate the hassle of knowing when to replace your filter, sign up for our Water for Life auto-ship program. Get free shipping, discounts on filter replacements, and an extended product warranty by joining Water for Life®.

The SmartFlow® Reverse Osmosis comes standard with a 6-month Remineralizer designed to replace healthy minerals lost in the reverse osmosis process.

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When this happens the water from your cold water supply can be blocking the water solenoid valve and jamming it open. This may simply need cleaning, or if faulty will need replacing.

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Inspecting the hoses on a regular basis will ensure you see the first signs of deterioration such as cracks or parts that are worn. Any leaks detected at an early stage will also be easier to resolve. Checking for signs of moisture around connections is also important.

*Exclusions apply. Refer to Limited Warranty details in product Owner's Manuals. Benefits are for the term of Water for Life® membership.

A ball valve is open when the handle is parallel to the pipe. When it’s perpendicular to the pipe this means that the valve is closed.

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There are several things you can do to prevent this from happening and turning off the water supply when not in use is just one of them. Look at simple steps you can take to maintain your washing machine hoses:

Our technical team will identify your part and will be in touch within 4 business hours once you have submitted your request.

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You should change the water hoses every three to five years to prevent worn out hoses from bursting. If you can’t deal with this task yourself you can call on the professionals to do it for you. You could then arrange to have them replaced with stainless steel braided hoses that are extremely resilient and durable. As the stainless steel braid reinforces the rubber this makes the hoses less likely to burst.

Washing machine repairs from door gasket replacements and blocked pumps to problems with spin cycles will be carried out quickly and efficiently. And you’ll get a 12 months guarantee on any repairs following your service.

Our reverse osmosis system uses this process, in conjunction with a series of other filters, to increase effectiveness and retain healthy minerals that are often lost during the RO process. Water first passes through our Carbon Block to remove chlorine, taste and odor. Then, the system uses reverse osmosis filtration by pushing water through a semi-permeable SmartFlow® membrane at a high pressure to remove dissolved solids smaller than 1 micron. Next, our Advanced Carbon Block filter uses ion exchange and sub-micron filtration to remove heavy metals, chemicals including herbicides and pesticides, and other contaminants. Finally, our RO system uses remineralization technology to restore healthy minerals like calcium while improving the pH balance and alkalinity of water for exceptional taste.

The valves for the supply of hot and cold water are typically located behind the washing machine. They can easily be turned off by turning them clockwise until you’re unable to turn them any further.

WQA tested and certified to NSF/ANSI Standards 42, 53, 58, 401, and CSA B483.1 for the claims specified on the Performance Data Sheet.

Should you turn off the water when not using the washing machine? The basic rule is if you’re going to be away from home for longer than a day then yes you should. The main cause of water damage to your home actually comes from burst washing machine hoses. And, if any internal connections and switches fail on your appliance water continues to enter and flooding will quickly occur.

The best flow rate will be 0.75 GPM when the tank is completely full. The flow rate may slow as the water is depleted from the tank.

Alternatively, this could be a problem relating to a malfunctioning pressure switch. As the water fills the drum the pressure inside the switch is compressed and shuts off the inlet valve, stopping the flow of water when the correct level is reached. When the switch fails it can stop the water inlet valve from being turned off.

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Simply contact award-winning repair specialists who offer same or next day appointments without any call-out charges. You’ll be able to choose the day and time for your booking and you’ll be sent a one to two-hour window when your engineer is due to arrive.

If you have a gate valve connection this is a different process as they are designed to be fully open or fully closed. To prevent any wear on the valve the water will need to be turned off at the main water valve. This won’t cause any problems and can save potentially save you hundreds of pounds from water damage.

Stage 1 (Carbon Block) and Stage 3 (Advanced Carbon Block) filter cartridges should be replaced every 6 months or up to 365 gallons. Stage 2 (SmartFlow® Membrane) should be replaced every 12 months depending on usage and water quality. For homes with higher water usage and/or poorer water quality, you may need to replace your SmartFlow® Membrane sooner than every 12 months. Stage 4 (Remineralizer) should be replaced every 6 months depending on usage and water quality.

TDS, or Total Dissolved Solids, is the amount of dissolved minerals and metals present in water. TDS meters tell you the concentration of dissolved minerals and metals, but they are not an accurate measurement for contamination. Aquasana products reduce and remove harmful TDS like lead but selectively retain or replace healthy dissolved solids like calcium. Read more about TDS here.

Get filters auto-delivered right when you need them — plus receive 15% off the price of replacement filters, free shipping, and an extended limited warranty on your filtration system. Protect your investment and save money with our no-contract Water for Life® program.

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