Q: Can I collect my order?A: Yes you can!  A “Ready for Pickup” email will be sent to you when you order is ready to be collected.  Please click this link for the Click and Collect details. Note:  this Collection Centre is in Preston in Victoria, NOT Prestons in NSW.

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We are very happy with your product and your prompt delivery. Also very happy with your customer service and communication.

This easy-to-fit cover is designed to fit neatly over your valve. Valvecosy™ can be clipped easily in a matter of seconds and does not require any tools for installation.

ValveCosy is an innovative product designed to insulate the valve on your hot water storage tank, enhancing the efficiency of your home's hot water system. By insulating this often overlooked part of the hot water system, ValveCosy prevents heat loss, leading to reduced energy consumption and lower utility bills. Made in Australia, it reflects ecoMaster's commitment to sustainable and practical home solutions.

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Valvecosy was tested in 2019 to determine heat loss. The percentage of improvement of heat loss due to Valvecosy was 5.6%. A 5.6% savings on the energy loss from the tank would pay back that investment faster than one might anticipate.

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Q: Will my order be tracked? A:  Yes!  When your order is consigned, you will receive a tracking number that will show you where your order is and its expected delivery date.  Track your order herePlease note: Orders with two or more items may arrive in separate parcels with no additional shipping charge

Thank you so much for your kind words! Hearing that you are satisfied with our Valvecosy hot water insulating cover and the level of service provided has just made our day! Its our goal to ensure prompt delivery and excellent customer service. We appreciate your support and hope to continue serving you in the future.

Q: Is ValveCosy an environmentally friendly option? A: Yes, besides being Australian-made, its function of reducing energy consumption makes it an eco-friendly choice.

The Valvecosy™ Insulating Cover is fitted on your hot water service valve. It helps you save energy and money by reducing heat loss from your water heat tank via your Pressure Temperature Relief (PTR) valve.

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We're sorry to hear that your old Valvecosy got taken away, but we're happy to hear that you've replaced it with a new one. Thanks for leaving a review for our Valvecosy Hot Water Insulating Cover. Have a wonderful day!

Independent laboratory testing indicated that the installation of a Valve Cosy resulted in a 5.6% reduction in heat loss. This provides a very rapid pay-back period on your investment.

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I have used one of these before but it got taken away with my old solar hot water tank! I bought this one to use on my new tank. The pressure relief valve is hot to touch (obviously!) but with this on hopefully it's not emitting into the cold Canberra air!

Installing your ValveCosy is very simple.  * Simply position the ValveCosy over your PTR valve * Push the two halves together* Wait for the satisfying 'Click'

Q: What happens if my order gets lost during transit?A: On rare occasions we have had orders go missing. ecoMaster has solid procedures in place and photograph every order that leaves our warehouse.  The delivery of our orders at the local post office are videoed and we track the progress of orders.  If a delivery date appears to be beyond expectation, we will raise a query with AusPost on your behalf.  If your order cannot be found during transit, we will send a replacement.

For 60 years the PHYLRICH brand has set the standard creating luxurious bathrooms in elegant homes and fine hotels throughout the world. Truly Made in the USA at our design center, factory and company headquarters in sunny Southern California.

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We're glad to hear that you found it easy to fit and that it is working well for you. If you have any further questions or feedback, please let us know.

ValveCosy is not only easy to install but also serves as a cost-effective upgrade to your home. It ensures that the heat stays where it's needed, inside the tank, thereby enhancing the overall efficiency of the hot water system. This simple yet effective measure is particularly beneficial during colder months when heat loss can be more significant. By choosing ValveCosy, homeowners make a small but impactful step towards reducing their carbon footprint and contributing to environmental sustainability.

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I ordered a Valvecosy from the EcoMaster and it came promptly in the mail. Only one colour was available: Dune. Same colour as my house. Lucky! The device was easy to attach to the TPR valve on my HWS but seems a bit loose-fitting around the connection from the HWS. Perhaps some different sized foam inserts included in the pack would give it a better fit to different installations. The two halves come completely apart which makes it easy to fit but it might be even easier if the halves were hinged in a clamshell arrangement (not so easy to drop one half). I found the copper pipe draining my TPR valve also stays warm so it is obviously losing energy too and I have covered it in foam lagging. It might be helpful to offer this in a "Customers who bought Valvecosy also bought ..." type offer. I have a heat pump HWS running off solar energy so the energy I save only costs me the Feed In Tariff. On this basis it might take me fifty years to re-coup my outlay. If I could pick up a Valvecosy in a hardware store for $10 it would be a no-brainer. Give one to each family member. But for $28 plus $11 shipping it's a feel-good indulgence. Valvecosy is a great idea. It’s just too expensive.

Q: What happens if my order is stolen after delivery?A: We will check with AusPost to ensure that the order was delivered to the correct address.  If that is confirmed, and your order has been stolen from your home after delivery, please raise a Police report.

Q: When will my order be delivered?A: All AusPost orders are picked, packed and despatched within 2 business days.  Our experience with AusPost indicates that your order will be delivered within 2 - 5 business days.  Clearly this will fluctuate at peak shipping times such as Christmas.

Q: Is ValveCosy suitable for all hot water systems? A: It fits most Pressure and Temperature Relief Valves (PTR), making it versatile for various hot water systems.

Q: What is ValveCosy and how does it improve my hot water system? A: ValveCosy is a product designed to insulate the valve on hot water storage tanks, enhancing system efficiency and reducing heat loss.Q: How easy is it to install ValveCosy? A: ValveCosy is very user-friendly, designed for easy installation and removal for valve inspections.

Q: How does ValveCosy help in saving costs? A: By insulating the valve and reducing heat loss, it leads to lower energy bills, offering significant cost savings.

Thank you for sharing your review. So awesome to hear that the colour matched your home too! We appreciate your comments and will certainly pass on your suggested improvements to the manufacturer.

Many variables influence the amount of heat and thus energy loss from a PTR valve. There are so many bonuses to using it! It can reduce heat loss, conserve energy, save money, and more.