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Backflow occurs when a condition exists in a water supply system that will cause back-siphonage or back-pressure. Back-siphonage can occur on a property through a vacuum created in the water supply system.

101 Goondoon Street, Gladstone Qld 4680 3 Don Cameron Drive, Calliope Qld 4680 41 Blomfield Street, Miriam Vale Qld 4677 Cnr Wyndham & Hayes Avenues, Boyne Island Qld 4680

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Please note: Initial tags for existing devices will only be attached during testing. Be sure to ask your plumber to attach the BackFlowID tag at the time of testing.

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Backflow prevention is the term used to describe stopping an unwanted reverse flow of water from a potentially polluted source entering the drinking water supply.

Discuss options with your plumber to determine whether a non-testable device may be suitable for your situation. This option in most cases is only applicable to residential properties i.e. rainwater tanks. If a non-testable device is suitable for your situation, you will not need to register the device with Council.

The BackFlowID tag will be attached to your device/s by your plumber during your next annual test at no cost to you. The tag is free and the annual licensing fee will not increase.

Backflow prevention starts within a property boundary, by isolating a potential source of contamination from the town mains or storage tanks (rainwater tanks) from the tap or appliance.

An example of back-siphonage would be a pipeline breakage, undersized pipework or high withdrawal rates. Back-pressure can occur within properties when high pressure is generated downstream by pumps, thermal expansion or elevation.

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All testable backflow prevention devices are to be tested annually. The property owner is required to ensure backflow prevention device/s are kept in good working order and the annual test is carried out by a backflow endorsed licensed plumber. It is the tester’s responsibility to provide a copy of the test report (Form 9) to the property owner and the local government within 10 business days of carrying out the testing of a device.

A licensed tester simply uses their smart phone to scan the BackFlowID tag. The device and other details are automatically loaded, so the applicable test results can be entered. The tester’s GPS location is checked against that of the device and a Form 9 is automatically generated.

Failure to conduct backflow testing could pose a risk to public health, as devices prevent the reverse flow of water from a potentially polluted or contaminated source into drinking and bathing water supply systems. Penalties apply for non-compliance.

There is an annual renewal fee for all testable backflow prevention devices. The renewal period runs from 1 July to 30 June the following year. The renewal notices are issued to the property owner of a premise containing a backflow device/s. This fee can be viewed in our Fees & Charges.

BackFlowID is an interactive asset tag from BPAA Inc. The secure BackFlowID tag simplifies the requirements for registering each testable backflow prevention device. The cloud-based BackFlowID register is integrated with Council’s own data bases and IT systems.

Property owners have a responsibility to provide and maintain backflow prevention devices to protect other water consumers from the activities on your property.

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Council is required, in accordance with Section 101 of the Plumbing and Drainage Regulation 2019, to maintain a program for the registration, maintenance and testing of testable backflow prevention devices.

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Funds from the annual registration fee per device are used to maintain Council's Backflow Prevention Program, which involves managing the register, performing audits, investigations and for any correspondence that may need to be sent to property owners.

Backflow Prevention Devices must be installed, tested and serviced by a person who is licenced to carry out this type of work. Each testable backflow prevention device installed in the Gladstone Regional Council area must be registered with Council.

We're upgrading to a new simplified system for backflow prevention device registration and compliance – BackFlowID (powered by QR2id.com). This system will be rolled out across the region soon.

What is Backflow prevention? How do you prevent Backflow occurring? Backflow Prevention Device registration BackFlowID – upgrading to a new simplified system

Gladstone Regional Council would like to acknowledge the Bailai, the Gurang, the Gooreng Gooreng and the Taribelang Bunda people who are the traditional custodians of this land. Gladstone Regional Council would also like to pay respect to Elders both past, present and emerging, and extend that respect to other Aboriginal and Torres Strait Islander people. Learn more about Council's Reconciliation Action Plan (RAP).

A  suitable backflow prevention device (one-way valve) will eliminate any risk of contamination of the drinking water supply. Backflow devices are either testable or non-testable types with the selection dependent on the risk of possible contamination.