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Depending on the severity of the leak, it might be a good idea to turn off your water at the mains to prevent further damage to your property until the plumber arrives. In most Australian homes you will find your water mains in the front yard or along the side of the house. If you are in a unit or apartment, it could be under the laundry tub or kitchen sink. If you can’t find it ask your strata as they can be well hidden.

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Hot water heaters not cleaned out regularly can amass residue in the tank. Salt and other chemicals in the residue may lead to untimely oxidization or decay inside of a water heater and gradually develop pinhole leaks. Once a pinhole leak is opened up, the water pressure inside of the tank will push its way through the opening causing the leak to get bigger as the time progresses.

The pressure relief valve (T&P valve) is an essential safety measure for your water heater to reduce extra pressure if the water heater gets too hot. The pressure relief valve is on top of the unit for most of the water heaters; however, most systems include a tube connected to the valve to guide the water to the floor. When the T&P valve starts leaking, it may look as if the issue is at the bottom of the tank because the overflow tube abandons the released water beneath it. As the T&P valve is intended to allow water to be discharged from the tank, the first thing you need to do is to inspect the thermostat setting to ensure that it’s not turned up too high. If there’s no issue with the temperature, then you’ll probably require changing the pressure relief valve.

When it comes to hot water, the smallest leaks can quickly turn into a big problem. Most hot water systems come with a long warranty, up to 10 years depending on the brand. That’s why it can be easy to forget that this appliance is one of the most frequently used in a home and it should be well maintained, especially as it ages. Hot water system leaks will likely go unnoticed until you do not have enough hot water or even worse, no hot water at all.

An important first step is to determine that the leak is actually coming from your hot water system. Be sure that it is the tank or the pipes coming in and out of it that are leaking, rather than other pipework that may be nearby. If water is coming from another source, you have an entirely different issue on your hands.

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24/7 service and friendly staff will make it easy for you to get help immediately, whether it’s a major or minor plumbing emergency.

A hot water system leak can be stressful for even the calmest homeowners. It pays to know what to do ahead of time, so you can be prepared if you find your hot water system leaking.

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Most leaks come from the hot water tank itself. If the tank is leaking, there is an internal problem, and likely one of the components has sprung a leak, causing water to leak out and pool slowly.

Almost all leaks get worse over time. In fact, many hot water system leaks get worse over just a day or two if they are ignored. A drip can turn into a gush in no time. For your knowledge, here are some of the reasons behind a hot water system leakage:

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If your hot water heater is leaking from the top, don’t fret but relax, as fixing a leak at the top of your hot water heater is usually much easier and cheaper than a leak at the bottom of your tank. However, that statement holds true only when you’re able to find the leak and provide the fixes speedily.

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Some of the water heaters’ tank may experience condensation, which is common on older water heaters; however, it can occur to newer tanks as well if the thermostat is set too high for safe operation or if the insulation has been damaged. With the gas or power turned OFF, let the tank sit idle for several hours. When the leak halts, know that the water heater is probably experiencing condensation. Switch OFF the thermostat and reinstate power to the unit. If the problem still remains, you may have to change the tank with a better-insulated variant. Besides, condensation can temporarily happen after installing a new water heater – that’s because the cold water filled up in the tank didn’t have a chance to heat up yet and the temperature difference between the tanks’ inside and the outer air often causes condensation.

There are plenty of options when it comes to replacing a hot water system, and many questions come into play when making this decision. Gas or electric? Tank or tankless? Solar or heat pump? We know this can be overwhelming and if you’re doing it alone, can require hours of research. We take the hassle out of replacing a broken hot water system by sending a professional straight to your door.

Over time, fittings can come loose. Harsh weather can also contribute to leaking fittings. Depending on your system these can sometimes be repaired, other times the entire system must be replaced.

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Next, switch OFF the water inlet for the tank that’s normally situated at the top of the water heater on the cold water line. Next, turn OFF the water inlet for the tank that’s usually located at the top of the water heater on the cold water line. Open the drain’s valve and allow the tank to be completely vacant.

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When a hot water system is leaking from the bottom, it’s not always a sign of tank breakdown. Before you plan to change the entire water heater system, take a few minutes to find out from where it’s leaking and you may be able to repair the leak yourself with little or no cost. Prior to working on the water heater, switch OFF the water heater’s power or turn OFF the gas valve to prevent possible shock or burns.

Once you have found your water mains, turn the tap handle until it is in the off position. Once off, it means that there will be no water running into your home or any appliance. It’s a good idea to fill up a few bottles and a bucket with water beforehand so you can have something to drink and to flush your toilet with until your plumber arrives.

Our plumbers are experts in hot water systems. We can effectively diagnose the necessities of your household and present you with all the options so you can make an informed decision. We can make recommendations for all families and budgets, big or small. Next time you have a hot water system leak, book online or give us a call on 1300 859 383 and let us take the hassle out of it all!

Depending on the cause and severity of a leak, sometimes hot water heater repairs are possible. Other times a replacement is either the only solution or simply a better option.

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All hot water heaters come with a drain that’s close to the bottom of the unit so the tank can be fully vacated for performing routine clean-ups, or prior to removing the tank. A leaky drain valve can be detected by dripping water or moisture, either around the valve itself or out of the drain opening. Inspect to ensure that the bottom valve is completely stopped by turning the valve control clockwise. If this doesn’t resolve the problem, the valve may need to be changed. To change the valve, you’ll need to connect a normal water hose between the drain’s outlet and an outside location.

The temperature and pressure relief valve may be leaking – While it is normal for this to let out small amounts of water occasionally, it should not be continuous. If there is a puddle, your valve might need replacing.

The best solution for resolving this problem is to change the tank with a new unit. A tank that’s leaking is an apparent indicator of a water heater that needs to be changed entirely. Even if you know how to change the water heater, it’s always recommended to call in a specialised plumber for a professional installation of a brand new hot water heater. Remember, it’s time to install a new water heater when your existing water heater tank is damaged in any way.

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Replacing a broken hot water system with an identical unit is a common solution. However, this may not always be the best, economically or environmentally. Hot water system technology is changing and what was the best 10 years ago is hardly likely to be the best today. There’s a good chance that there is something out there that is better suited to your home and lifestyle.

We’ll help you take those extra precautions, because your safety is our number one priority. Have peace of mind in your own home today.

At most hardware stores, replacement valves for hot water heaters are available, which can be changed only with a spanner/ wrench. Rotate the existing valve counter-clockwise to take it out. Cover the threads of the replacement drain valve with joint compound or plumber’s Teflon tape, and then screw the new valve into the opening until it’s hand-tight. Using a spanner, tighten the drain’s valve with a half turn, or until the drain is firmly in its place.

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To identify the leak; first of all, you’ll have to turn on the water again and observe cautiously from where the water is leaking out. Most common leaky areas are at the top of a water heater that includes:

Once you have confirmed that the leak is from the hot water system, the best thing to do is call a plumber. Unless you are a licensed professional, we do not recommend homeowners ever working on their own hot water systems.