FAQ's - Frequently Asked Questions | Consumer - oneflow plus
RainFlo 1700 gallon in-ground rainwater collection system. Includes everything needed for a complete rainharvesting system.
*Note– Use OEM part number sourced through OEM, the part number off the original part or your vehicle identification number (VIN) to confirm the part is correct for your vehicle prior to purchase. Date codes should be used as a guide only, Part drawings are for reference only, actual part my vary and non highlighted items are not included
For customers considered as ‘trade’ a quote will be given first (excluding GST) for both product and freight. If authority given to proceed, parts will be invoiced and paid according to terms whether that be payment up front or on account.
If a product is suspected to be faulty, notify us promptly at sales@fordtransitparts.com.au. Proof of purchase must be given with explanation of issue and photo evidence (if available).
For products purchased via the website, price (including GST) is shown at time of purchase along with any freight costs applicable. Payment is required at the time of purchase via options available.
DamagesFTP is not liable for any products damaged or lost during shipping. If you receive your order damaged, best practice is to not accept the parcel on delivery. Otherwise, please contact the shipment carrier to file a claim. Please keep images of parcel and damaged goods before filing a claim.
Simplify your project design and installation with a RainFlo complete system, available in green or black. The RainFlo 500AGS system arrives preconfigured with all items installed on the tank. Simply connect the included components to your downspout and connect the downspout and pump to the tank. The system is designed with premium components for optimal performance in residential or commercial applications, and includes water storage, filtration, pumping, and hardware.
Simplify your rain harvesting project design and installation with a RainFlo complete package. The RainFlo TOT-800AGP Open Top Tank package arrives preconfigured with everything you need to start harvesting rainwater. Simply install the included components into the pre-drilled holes and connect the downspout and pump to the tank. The package is designed with premium components for optimal performance in residential or commercial applications, and includes water storage, filtration, pumping, and hardware.
Simplify your rain harvesting project design and installation with a RainFlo complete package. The RainFlo TOT-1000AGP Open Top Tank package arrives preconfigured with everything you need to start harvesting rainwater. Simply install the included components into the pre-drilled holes and connect the downspout and pump to the tank. The package is designed with premium components for optimal performance in residential or commercial applications, and includes water storage, filtration, pumping, and hardware.
Goods will be returned to the manufacturer for review in which if deemed warranty, goods will be either replaced or repaired at no cost to the customer.
Request for refund/return must be made within 7 days of purchase. Goods must be returned in original condition (not installed) and without damage.
RainFlo 1700 gallon in-ground rainwater collection system. Includes everything needed for a complete rainharvesting system.
Shipment Confirmation and Order TrackingYou will receive a shipment confirmation email once your order has been shipped containing your tracking number. The tracking number will be active within 24 hours.
We currently do not ship outside of Australia as part of our normal trade. If you are wishing to purchase from overseas, please contact us and we can give a custom quote.
Warranty applies to the part only. It does not cover labour or any other costs associated with the repair of the vehicle or any consequential loss in relation to the product.
Products are delivered nationally using major transport providers including Toll, TNT, Australia Post and Couriers Please. Quoted delivery timeframes are an estimate only. We do not take responsibility for freight delays that are outside of our control.
Order Processing TimeAll orders are processed within 1-2 business days. Please note orders are not shipped or delivered on weekends. If item is out of stock or requires a special order, customers will be informed promptly.
If you are unsure about which Part you need, contact our friendly sales team. Please have your VIN or registration number ready and we will be able find the right part for your vehicle.
Please note areas outside metro and regional locations may take longer. Items shipped to Western Australia may also take longer than estimated delivery times.
Special orders are products specifically ordered in from an overseas supplier at the request of the customer. Please note, these items are non refundable unless there is a warranty issue as approved by the manufacturer.
For more information on this product please contact us, we will be working to update all information on the website soon.
If a replacement product is required prior to the decision of the manufacturer, this will be at the cost of the customer. If the product is a valid warranty, the product will be credited.
If change of mind, goods must be returned at the cost of the customer and will be refunded upon receipt of goods back to us (Ford Transit Parts). Refund amount will be for the part only as freight costs are excluded.
Simplify your project design and installation with a RainFlo complete system, available in green or black. The RainFlo 500AGS system arrives preconfigured with all items installed on the tank. Simply connect the included components to your downspout and connect the downspout and pump to the tank. The system is designed with premium components for optimal performance in residential or commercial applications, and includes water storage, filtration, pumping, and hardware.
Simplify your rain harvesting project design and installation with a RainFlo complete package. The RainFlo TOT-1000AGP Open Top Tank package arrives preconfigured with everything you need to start harvesting rainwater. Simply install the included components into the pre-drilled holes and connect the downspout and pump to the tank. The package is designed with premium components for optimal performance in residential or commercial applications, and includes water storage, filtration, pumping, and hardware.
Shipment to PO BoxesFord Transit Parts (FTP) ships to addresses within Australia and can ship to PO Box addresses. This option is limited as only certain carriers deliver to PO Boxes.
Thank you for visiting and shopping with Ford Transit Parts (FTP). Following are the terms and conditions that constitute our Shipping Policy.
Shipping Rates and Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout. Trade customers please note shipping costs will be quoted prior to purchase.
Simplify your rain harvesting project design and installation with a RainFlo complete package. The RainFlo TOT-800AGP Open Top Tank package arrives preconfigured with everything you need to start harvesting rainwater. Simply install the included components into the pre-drilled holes and connect the downspout and pump to the tank. The package is designed with premium components for optimal performance in residential or commercial applications, and includes water storage, filtration, pumping, and hardware.
Genuine Ford parts have a 12 month warranty period or 20,000 kilometers. Aftermarket parts have 6 month warranty period or 10,000 kilometers.
If a high volume of orders is experienced, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If any significant delays are to occur, we will contact you via email or phone.