Performance Guarantee - normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. 100% Parts and Labour Coverage.

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Commercial Use Coverage - music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.

Donate to support your closest participating children's hospital or organization. A full list of beneficiaries can be found Opens News pagehere.

Accessory Coverage - any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.

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If you don't have a Long & McQuade account, one will be made for you using your linked Facebook or Google email address. If you already have an account with the same email address, you will be logged in.

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Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty. Used products come with a 3-month Long & McQuade Performance Warranty. Some products (i.e. computers, software, cymbals and other items) are covered only by the manufacturer‘s warranty. Consumables (i.e. strings, reeds, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. Cosmetic Damage, Accidental Damage, or problems caused by Humidity or Temperature Issues are not covered. Speakers damaged by overpowering are generally not covered. Our coverage does not provide compensation for loss of use. As of June 2018 the Performance Warranty is no longer transferable. The warranty is only valid in Canada.

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Every transaction on Long-McQuade.com is secure. Any personal information you give us will be handled according to our Privacy Policy.

Guitar Setup - Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.

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Sunday 9:00am - 9:00pm (EST) Monday: 8:00am – 10:00pm (EST) Tuesday: 8:00am – 10:00pm (EST) Wednesday: 8:00am – 10:00pm (EST) Thursday: 8:00am – 10:00pm (EST) Friday: 8:00am – 10:00pm (EST) Saturday: 8:00am - 8:00pm (EST)

Check out our podcast – ‘Meet the BlueGreeners.’ Get to know the people behind our exciting company and keep up with the latest developments in our battle against toxic cyanobacteria and water scarcity.

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Monday: 10:00am - 6:00pm Tuesday: 10:00am - 6:00pm Wednesday: 10:00am - 6:00pm Thursday: 10:00am - 8:00pm Friday: 10:00am - 8:00pm Saturday: 10:00am - 6:00pm Sunday: 12:00pm - 5:00pm

For us, it’s all about people – we know that each and every person has something special to contribute to our team and we make space for everyone to shine.

Because of this, Long & McQuade provides our customers with a FREE one-year Performance Warranty on most of our products. The Long & McQuade Performance Warranty supplements the manufacturer’s warranty to ensure that our customers receive complete “no hassle” warranty coverage within their first year.

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Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty.

We are committed to your growth. Whether you want to develop soft skills, hard skills, or climb the career ladder, we make it our business to help you succeed.

If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. The pricing is as follows:

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BlueGreen is headquartered in Modi’in-Maccabim-Re’ut which is centrally located within Israel and readily accessible by road and public transport. We also have offices in the US, Israel, Africa, and China.

There’s never a dull day at the office. Our dynamic culture and friendly and supportive office environment will make you want to stick around

Product Replacement - if your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.

A warranty can be a very important factor when making a buying decision. Because repairs can be very expensive in terms of parts and labour costs, manufacturers usually only provide one year limited warranties that generally only cover items that malfunction due to a manufacturer’s defect. With an important purchase such as a musical instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%.

At BlueGreen, you’ll have the opportunity to work with some of the brightest scientific minds, talented business professionals, and ground-breaking technologies. Be challenged every day while building a fulfilling and meaningful career.

Long & McQuade is a family-owned Canadian business that has been servicing the Canadian music industry for over 60 years. Our experienced team of experts offers the highest level of before- and after-sale service. Our policies and services are designed to provide you with the ideal shopping experience.