The building owner is responsible for arranging an IQP to inspect and test these in accordance with the building’s compliance schedule (contact Auckland Council for further information)

When you apply to us for a water connection that requires a backflow device, you must include scale plans showing all existing or proposed backflow prevention devices. The plans must be stamped ‘approved’ by Auckland Council for building or resource consent.

If your device fails the test or you do not repair it on time, we will contact you stating that it is a high priority to repair it.

We ensure that water flows to your property under the correct pressure, but if this pressure changes there is a chance that water could be drawn back into our network.

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Watercare installs all backflow devices except for fire supplies. As the property owner, you are responsible for maintaining and annually testing the correct backflow device at your boundary.

As the owner of a boundary backflow device you must pay for the tests. Independent testers will have their own fee schedule for this work.

2. If the water supply is directly connected to equipment, such as a boiler or a private bore which is at a higher pressure, water is forced back into the network.

When required, we reserve the right to fix or upgrade a faulty device to reduce risks to the water network. We will recover reasonable costs for this work from you.

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Examples: Hospitals, mortuaries, chemical plants, cooling towers, air conditioners, hairdressing salons, commercial laundries.

Backflow occurs when water flows backwards into the public water network. An unwanted reverse flow can cause contaminants – such as harmful bacteria or chemicals – to enter the water supply. This can seriously affect the quality and safety of drinking water.

Activity: Uses or produces toxic or bacterial matter that may cause death or serious illness if leaked into the main water supply.

When your device passes the test, the tester issues a certificate. They may use their own certificate, or download our boundary backflow device test certificate.

We conduct regular surveys to find high and medium-risk properties that require backflow devices. If we identify your property, we will send you a letter advising you about surveying your property. We will send you the survey results and, if you need a backflow device, explain what you need to do.

This is placed at your property boundary. Watercare oversees testing of it to ensure it fully complies with the Water Services Act.

Click the Systems/Feature dropdown arrow and scroll to SS7. Select SS7 and click Search the Name, Suburb Address or other options to see a list of IQPs who can install or test your device.

If you don’t repair and retest the device within 2 weeks of receiving this message, we will revisit the device, make repairs, and invoice you for this work.