Check out the health, building and council regulations in your local area, particularly if the rainwater tank is being installed to meet regulatory requirements or if your house is in a heritage overlay area. Your local council can advise what planning requirements apply to your property.

It’s important to make sure your tank is properly designed, maintained and installed to get the most out of it and ensure it is safe to use. There are a few simple steps you can take to do this, which will help save water and protect the environment.

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If you have a dispute with the rainwater tank supplier, installer and/or plumber, there are dispute mechanisms available. Depending on the nature of the dispute, the following are possible contacts.

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Consider adding energy-efficient accessories like a pressure tank to your pump. These reduce the number of times your pump runs, saving energy and maximising the pump's life.

Connecting your toilet and washing machine to your rainwater tank will save much more water all year round than only using rainwater for your garden.

After a power surge your pump might need manually resetting. If your pump is not running after a power surge, follow the manufacturer’s instructions to turn it back on. There is normally a simple safety button or switch on the pump.

Consider installing a tank level gauge or knock on the side and listen for water. If you practise knocking at different heights on your tank you will quickly learn the sound that indicates the water level. If there hasn’t been much rain recently, the water level might be low. If it has rained recently and your tank is empty, there may be a blockage at the inlet or a leak. If the tank is full after an extended dry period, then check your pump is working.

A typical house in Melbourne will need between 2,000 litres for a small townhouse and 5,000 litres for a medium size 3-4 bedroom house.

We acknowledge and respect Victorian Traditional Owners as the original custodians of Victoria’s land and waters, their unique ability to care for Country and deep spiritual connection to it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.

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Having a basic understanding of how your tank operates will help you check that everything is working correctly. Doing some simple maintenance activities will help keep your tank in top condition and maintain water quality.

After a power surge your pump might need manually resetting. If your pump is not running after a power surge, follow the manufacturer’s instructions to turn it back on. There is normally a simple safety button or switch on the pump.

Downpipes can deliver rainwater directly to the tank by gravity if there is enough of a slope from the downpipe to the rainwater tank and when the tank is close to the house.

It is recommended that you discuss your rainwater tank installation with qualified experts before tank installation to ensure you meet legal requirements and get maximum value from your tank. A licensed plumber or local water tank supplier can advise you about installing a rainwater tank in your home. This includes choosing the best location and tank size for your house, the permits required and regulations that must be followed.

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Turn on your garden tap, flush a toilet or turn on your washing machine – whatever is connected to your tank. You should hear your pump starting up.

A rainwater tank could help you save up to 50,000 litres of water every year. That is around 30% of the average household water use. Rainwater tanks can also help protect the environment by reducing stormwater flowing to waterways and bays.

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The primary role of the pressure-relief valve is to release excess pressure in the water heater tank. If the valve fails to do this, pressure can continue to ...

We are committed to genuinely partner, and meaningfully engage, with Victoria’s Traditional Owners and Aboriginal communities to support the protection of Country, the maintenance of spiritual and cultural practices and their broader aspirations in the 21st century and beyond.

Gutters and downpipes carry water from the roof into the rainwater tank. If they fill with leaves or debris, it can affect water quality or even block flow completely.

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Some rural communities that do not have access to reticulated mains supplied by a water authority use private drinking water supplies, which can include rainwater. These systems require regular maintenance, treatment, routine testing, and monitoring for water quality, and they may also have regulatory obligations to ensure that the water is fit for purpose.

Never enter your rainwater tank. Tanks are confined spaces which can be hazardous. Engage a plumber or tank cleaning professional if your tank needs unblocking or cleaning.

Many problems can be fixed or prevent by following the simple steps listed above. If you need further help, contact a licensed plumber or your rainwater tank supplier.

Using rainwater for toilet flushing and clothes washing will save the most water and reduce more stormwater flows. This is because they use a high volume of water all year round, so the water levels in your tank will be regularly drawn down. This means there should always be space in your tank to capture and use more rainfall.

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One of the benefits of collecting rainwater is that it can be a straightforward way to save money on your bills. But rainwater tank systems still need regular simple maintenance to keep them working well and ensure that the water is safe to use.

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If your rainwater system uses a pump, you'll find it inside or outside your tank. Check that the pump is plugged in and turned on, and the outlet tap from the tank to the pump and mains switching device are open.

If your pump still isn’t switching on or you’re unsure if your tank is connected to your toilets or washing machine, contact a plumber to arrange an inspection.

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Garden watering is also recommended as it can use a high volume of water during the warmer, drier months of the year. But if you only use your tank for garden watering, it will fill and overflow during wet months, reducing the total amount of water you collect and use.

Suppose you have a rainwater tank installed on your new home as part of the Victoria Planning Provisions or local government environmental sustainability requirements. In that case, these factors will be considered during the design of the new home.

You will need a licensed plumber to install your rainwater tank, as connections to downpipes and internal uses is regulated plumbing work. We recommend you hire one who is experienced with rainwater tank installations. Consider getting more than one quote and make sure you do your research first.

If your tank is connected to internal uses your plumber should install a mains back-up system. That way if your tank runs dry you can still flush your toilets and use the washing machine.

A licensed plumber will be required for some of the work, such as installation of the pipes in and out of the tank (connecting the gutters to get rainwater in and an overflow pipe for excess water to go to the legal point of discharge to council stormwater drain). They are also required for connecting the tank to toilets and/or your washing machine.

Maximising the roof area flowing to your tank and connecting as many appropriate indoor uses as possible will save the most water. Ask your plumber about connecting multiple downpipes and using rainwater in all toilets and the laundry.

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You can check if someone is a qualified licensed plumber by checking the Find a Plumber tool on the Victorian Building Authority (VBA) website. The VBA are the Victorian building and plumbing regulator.

Most households are connected to a central mains water supply for drinking and general household use. In these areas, rainwater can be used to reduce mains water use. Rainwater can typically be used for:

A small external pump is generally used for simple residential use. This will depend on your property size and how you use rainwater in your home. Multistorey houses and properties with significant slopes may require larger pumps.

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Some systems have a first flush device that diverts the first flow of dirty rainwater to a separate chamber, stopping it from entering your tank. This chamber slowly empties the dirty water through a flow restrictor. The flow restrictor can block easily, so it's important to clean it out regularly. You could clean your first flush device at least after every heavy rainfall event.

The more roof area you have connected to your tank, the more rainwater you will collect. The more you use your rainwater tank for example toilets, laundry and garden irrigation, the more water you will save.

If a mains drinking water supply is available it is recommended that you use this mains supply for drinking, food preparation, washing dishes, and personal hygiene for example showering, bathing and brushing teeth. The quality of water from the mains drinking water supply is more reliable than in a rainwater tank. This is because the mains supply has been treated to a level to ensure it is safe for human consumption.

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A rule of thumb for an optimal tank system is to connect 60% of your total roof area to a tank that has 2,000 litre capacity for every 100 square metres of roof area harvested. Your plumber or the design team for the new building will be able to do these calculations and advise you on the size and type of tank you require.

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To help get the most out of your rainwater tank, consider discussing the following points with your plumber or tank supplier.

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After installation your plumber should provide you with a certificate of compliance for the plumbing work. You may also need an electrician to provide a safe power supply for your pump and a tradesperson to lay the foundation for your tank.

Place the tank in a location where you can easily access it for maintenance, and you can collect as much rainwater as possible from your roof. Often this will mean collecting from more than one downpipe. Your licensed plumber will be able to advise you on this.

The infographic below shows how much water you could save all year round if your tank is connected to your toilet and laundry compared to garden watering alone.

If there isn’t enough of a slope from the downpipe or the rainwater tank is further from the house for example next to a fence, a charged stormwater system might need to be installed instead. These systems have pipes that run underground and then come back up at the tank. It works because the water pressure on one side pushes the water up and into the tank on the other side. Charged stormwater systems are often useful if you want to connect additional downpipes to your rainwater tank to collect more water from your roof.